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How do I calculate NEW participant counts in Section 2 of the quarterly report?
The new participant count is reported in Sections 2.1 to 2.9 of the BHBH quarterly report. Each participant should be counted only once during the reporting quarter, regardless of how
Is it possible to save reporting progress in the portal and return to it later?
Yes, you can save your data at any point up until submission by clicking “Save” instead of “Submit.” Note that if you log out without clicking “Save,” your data will
Do we still need to submit a quarterly report if we don’t have any data?
Yes. We understand programs won’t have data until they have begun, but ask that you please submit a quarterly report even if you do not have any numeric data. Enter
Can a subcontractor complete the quarterly reports on our behalf?
No, but they can use the quarterly report template that is posted on grantee hub for tracking measures. Only the grantee has access to the portal to complete the quarterly
If we have more than one program funded by the BHBH Program, would we combine numbers for all of them prior to submitting the quarterly report?
Yes, please combine data for all BHBH projects and roll up programmatic data into one quarterly report. Please note that all grantees should track data separately for each BHBH project.
Can submitted quarterly reports be downloaded?
Yes, you can download your complete submitted report. We recommend downloading the report once you have completed it and saving it for your internal records.
What is a “service encounter”?
Service encounters are counted for Outreach and Housing Navigation and related back to the Program Plan Part 2. A service encounter occurs every time a BHBH participant interacts with a
Are we allowed to resubmit or revise quarterly reports, if needed?
Once you have submitted a quarterly report, any revisions must be requested through your county liaison.
Can we attach an updated budget or BHBH Program Plan to a quarterly report or email it to our grantee liaison?
No. To ensure a safe and secure delivery, please do not send updated budgets or Program Plans to your county liaison. Instead, upload all budgets and Program Plans to the
How are BHBH participants defined?
To be considered a BHBH participant, an individual must be established as eligible for BHBH and have stayed at least one night in bridge housing within the past 90 days.
How does the BHBH Program define “program exit”?
If a program participant has not engaged in at least one night of BHBH shelter/housing services (including assisted living) in the past 90 days, they must be recorded as having
When paying for a unit, if the tenant does not participate with the case manager but they are still living in the unit, will we need to exit them from the unit if there is no contact within 90 days?
If an individual is participating in any BHBH activities, including receiving rental assistance (financial assistance), they are considered to be in contact and should not be exited from the program.